No, we do not charge any extra fees or surcharges. The listed price is the price you pay.
We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.
Please contact us to get the latest information on your desired trip.
You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.
Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
Weather is always something to watch out for and we only run our tours when the weather and water conditions are safe. Their maybe time when we have to cancel due to poor weather, in this case a full refund will be given, or you can book for another day.